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Questions about a test, need directions to a lab, or want to access your results? Our team is ready to assist you.
Common Questions
Frequently Asked Questions
Quick answers to what patients ask us most.
What are your operating hours?
Our labs operate Saturday through Thursday, 8:00 AM to 8:00 PM. Friday hours vary by location. Call our hotline 15138 for specific branch hours.
Do I need an appointment for blood tests?
Walk-ins are welcome at all our labs. However, appointments are recommended for specialized tests and molecular diagnostics to ensure timely processing.
How can I access my test results?
Results are available through our online portal at autolabeg.com using your patient ID. Most routine tests are available within 24 hours.
Do you offer home sample collection?
Yes, we offer home sample collection services. Contact our hotline 15138 or WhatsApp 01000556687 to schedule a visit.
Is my data confidential?
Absolutely. We adhere to strict data confidentiality protocols. Every patient is assigned a unique National ID-linked barcode to safeguard data integrity and privacy.
Our Branches
With eight labs across Egypt, quality diagnostics are always close by. View all branch locations, addresses, and directions.
View All BranchesReady to Get Tested?
Call our hotline or message us on WhatsApp — our team is standing by.